Customer Services

24/7 Customer support for Your Peace of Mind
Network Operations Center

Our Network Operations Center ensures seamless production by proactively monitoring systems 24/7, addressing customer service calls for both proactive and reactive support. Operating year-round, we guarantee continuous availability, optimizing investment returns.

Call_Out Created with Sketch.
+92 310 0222 235
Email Created with Sketch.
support@beaconenergy.pk
Image placeholder
Financing

BEL facilitates highly concessional financing for solar systems through extensive partnerships with banks. While customers directly negotiate loan terms with financial institutions, BEL actively assists by liaising with banks and aiding in the preparation of necessary documentation. Leveraging close relationships with banks, BEL boasts a high success rate for financing applications.

firm
firm
firm
Image placeholder
Net-Metering

Net metering allows solar users to sell excess power back to the grid. If a PV-equipped home generates more during daylight than used, the meter runs backward, crediting nighttime usage. Users are billed for their "net" energy use. On average, 20-40% of solar output goes to the grid, benefiting nearby users and promoting efficient, community-oriented sustainable power.

Image placeholder
Power Purchase Agreement

For commercial projects facing capital barriers, BEL offers a PPA option, covering the entire project's capital cost. Clients pay a fixed monthly charge over 10 to 25 years. Under the PPA model, BEL handles system design, installation, testing, commissioning, and provides ongoing O&M services. Our advanced NOC facilities monitor system performance in real-time, ensuring maximum uptime. PPA clients have access to detailed energy metrics via our dedicated mobile and desktop app.

Image placeholder

HAVE A QUESTION? PLEASE CONNECT WITH US

+92 310 0000 235


sales@beaconenergy.pk